ClosingDay
HOW IT WORKS
List. Show. Negotiate. Close. Earn 5. The full deal, in one app.
Every feature in ClosingDay chains into the next. This page walks the whole story in eight acts: prep plan, private showings, open houses, the seller portal, the offer-management negotiation, the listing → transaction handoff, the contract-to- close engine, and the post-close review loop that earns you the next deal, so you can see your workflow before you sign up.
WATCH THE 2-MINUTE TOUR
See all eight acts in two minutes.
Prefer to watch? Here's the full ClosingDay workflow end to end, before you read through it act by act below.
ACT 1 — LIST
From address to active listing.
The agent-side prep workflow before the property goes live. Address, template, dates, vendors, inspection: every piece feeds the next.
01
It starts with an address
Start typing the property address. We autocomplete from a verified address database, then pull in year built, square footage, bedrooms, baths, and lot size (anything we can find) so the agent doesn't type any of it.
02
Your template, your tasks
Every new listing inherits your agent listing template, the pre-listing checklist you customize once in Settings. Inspections, repairs, staging, photography, MLS prep, all categorized into phases. Same template, every listing.
03
Set one date. Get a timeline.
Tell us the target listing date. Every task gets a due date computed backwards from there: inspection 14 days before, photography 7 days before, repairs slotted in between. You don't pick due dates one at a time; the whole timeline materializes.
04
Move one date, the rest follow
Push photography back two days, the MLS prep that depends on it shifts too. Move the target listing date a week, every backward-computed deadline shifts with it. The cascade engine knows which tasks depend on which, so there's no manual cleanup after a reschedule.
05
Your vendors, one tap away
Save your painter, stager, photographer, inspector once in your vendor directory — every listing has them ready. Assign a vendor to a task in two taps. The directory tracks on-time performance and recent jobs so you can see who you actually want to call back.
06
Notify a vendor — no login required for them
Tap 'Notify' on the task and add an optional note for context (gate code, pet info, lockbox). Your vendor gets an email with a single secure link: no account, no app, no password. They open it, see the job, accept, and when they're done they tap 'Mark complete.' That tap automatically closes the matching task on your side. No phone tag, no follow-up text.
07
When the vendor can't make that day, they tell you
Same secure link doubles as a two-way thread. The vendor can message back ('I'm out that Tuesday, can we do Friday?') and even include a proposed new date as structured data. You get an email, see the message in the assignment, and a one-tap 'Accept new date' button reschedules the task and re-notifies the vendor with the locked-in date. Still no account on their side.
08
Drop in the inspection. Get repair tasks back.
Upload the inspection PDF and our AI reads it: every finding categorized by severity (critical / recommended / cosmetic) and trade (plumbing / electrical / roofing / HVAC). You review, check the ones you want to act on, hit Add, and they slot into your checklist with the right vendor type pre-suggested.
ACT 2 — SHOW
Every showing logged. Every buyer agent followed up.
Private showings get scheduled, feedback gets collected automatically, and the rollup tells the seller what's actually happening — without you typing the same week-in-review email three times.
09
Log every showing
Add a private showing to a listing in 10 seconds: date, time, buyer's agent, brokerage, status. Sellers see only the showings you opt into the portal; everything else stays internal. Imports from ShowingTime / BrokerBay are stubbed; manual entry is fluent today.
10
Feedback emails sent for you
The day after a showing, the buyer's agent gets a one-click feedback form: no login, no app. They rate, leave plain-language pros / cons, and you see it in real time on the listing. Pending feedback is surfaced in the listing health view so nobody slips through.
11
Velocity + sentiment, rolled up
Days on market (MLS-correct, day 1 = day of listing), showings this week vs. last, average buyer rating, count of pending vs. received feedback: all in one health card per listing. The seller-call prep writes itself.
ACT 3 — OPEN HOUSE
Open houses without the paper sign-in sheet.
QR code at the door, on-device feedback prompt, aggregate sentiment + standout comments. No clipboards. No transcription. The follow-up drafts are waiting in your inbox the moment the event ends.
12
Print the QR, run the event
Each open house gets a unique QR poster you can print or display on an iPad at the door. Visitors scan, fill in name + email + agent (optional), and they're in the log. No paper, no transcription errors, no missed contacts.
13
Attendance + sentiment, aggregated
When the event ends, you see: total sign-ins, agent-accompanied vs. unaccompanied, sentiment from the on-device feedback prompt, and the standout free-text comments. The seller portal shows the aggregate without exposing any visitor PII.
14
Drafts for every visitor, pre-written
After the event closes, ClosingDay drops drafts into your inbox — one per signed-in visitor, written in your voice, separately tuned for buyers vs. buyer agents. Edit, send from your own address, move on.
15
Qualifying questions, built into the sign-in
Turn on a curated set of optional questions and every visitor self-qualifies in the same 30-second sign-in: when are they looking to buy, are they pre-approved, do they have a home to sell first. ClosingDay classifies each one — buyer, seller, or browser — automatically. Toggle the questions per event or save your defaults.
16
Hot leads ping you before they leave
An unrepresented, pre-approved, buying-now visitor — or anyone with a home to sell — fires a real-time alert to your phone the moment they sign in, so you can walk over and talk to them while they're still in the house. Buyer leads route straight into Follow Up Boss; nothing falls through.
17
Sellers-in-disguise become your next listing
A visitor who says they have a home to sell lands in a dedicated Seller-leads pipeline — with where they came from, their answers, your notes, and a status you work over days. When they're ready, Convert drops you into the real new-listing flow, prefilled, so the deal runs through your full process. The open house feeds your next one.
18
A branded recap for your seller — plus kiosk mode
After the event, send the seller a polished, PII-safe recap (email + PDF): sign-in count, interest signals, price perception, and anonymized standout comments — never a visitor's name. Running an unattended table? Kiosk mode turns a tablet into a self-resetting sign-in that even queues entries offline and syncs when the Wi-Fi returns.
ACT 4 — SELLER PORTAL
A live link your seller can actually use.
Magic-link URL, no login on their side. You opt in what they see: showings, marketing, open houses, the offers you're ready to share. The portal even hosts side-by-side offer comparison so the seller can run the math themselves.
19
Generate a magic link in one tap
Each listing has a shareable seller-portal URL: no login for them, 180-day default expiry, revocable anytime. You opt in what they see: showings, marketing activity, open houses, the offers you flagged as seller-visible. Everything else stays internal.
20
Obscure buyer identities (optional)
Flip a per-listing toggle and offers in the portal render as 'Offer A / B / C': no buyer names, no buyer-agent names, no document filenames. Addresses fair-housing concerns during early evaluation; flip back when the seller is ready to decide.
21
Seller can compare side-by-side
The seller portal exposes the same offer-comparison feature you use, scoped to only the offers you've opted in. SHARED_WITH_SELLER notes appear inline; PRIVATE notes never leak. Net-to-seller pre-computed per offer. Save the comparison as PDF with one click.
ACT 5 — NEGOTIATE
Receive, compare, and accept offers without leaving the listing.
Public submission link, AI-extracted terms, side-by-side comparison with net-to-seller math, status workflow with backups handled cleanly, and a one-modal convert-to-transaction step. The whole negotiation lives where the listing lives.
22
A public link buyer agents can submit through
Every listing gets a shareable /o/<slug> URL. Buyer agents land on a branded form, upload the purchase agreement PDF, fill in price + financing + contingencies (most fields AI-prefilled from the PDF in 30 seconds), and submit in under 90 seconds. They get a confirmation email with a private revise / withdraw link so revisions stay clean, with no inbox-attachment chaos.
23
AI extracts the terms; you confirm
The submitted PDF is parsed by Claude: price, financing type, contingencies, earnest money, closing date, possession, escalation, special terms. You see extracted values with confidence scores and tap to apply. Builder contracts (Lennar, DR Horton, KB, Toll, Pulte, Centex) get builder-specific extraction overlays so the page-1 boilerplate maps right.
24
Compare 2–5 offers side-by-side
Pick the offers, hit Compare. The report puts every term in one column per offer: price, net-to-seller (after commissions + concessions + estimated closing costs), financing, contingency window, sale-of-home flag, escalation, expiration. Best-for-seller cells highlight green, higher-risk cells highlight yellow. Save as PDF with one click: pure-JS rendering, no Chrome dependency.
25
Status workflow, with backups handled
Offers flow NEW → Under review → Presented → Countered → Accepted, with terminal Declined / Withdrawn / Expired / Backup states. Mark one accepted and the others auto-roll into ranked backup positions (or terminal declines, your call inside the same modal). EXPIRED offers can be reactivated in one tap if the buyer side comes back. AI offer-insights summarises tradeoffs across the active set.
26
Convert to transaction in one modal
When you accept an offer, click Convert to transaction: pick coordinator (self or your TC), optionally attach the fully-executed PA (the offer's PDF is buyer-signed-only, so the executed copy is what should anchor the transaction), and the new transaction inherits the property, the contacts, the vendor history, and the extracted contract data. No re-keying, no exports.
ACT 6 — HANDOFF
Listing → Transaction. Or solo → TC.
The bridge. An offer's accepted. The agent picks the path forward: keep going, or hand the contract-to-close work to their TC. Either way, the same workspace — and when they hand off, proactive milestone updates keep them the client's hero without touching the file.
27
Offer accepted. You choose what's next.
When a listing goes under contract, you decide: keep coordinating the closing yourself (the listing becomes a transaction, every party + key date pre-filled from your listing work), or hand it off to your transaction coordinator in two taps. Same workspace, either way.
28
Build a TC bench
Invite any number of transaction coordinators by email. Each one shows up in your team list; assign different deals to different TCs depending on workload, specialty, or who's available. The TC sees only the deals you've handed them — clean separation, no peeking.
29
Three ways for a TC to start a transaction
A TC can accept the agent's handoff and use the contract the agent already uploaded, upload their own contract (more recent ratified version, different addenda), or create a brand-new transaction from scratch with their own contract. Their choice, no friction.
30
TCs control the agent association
A TC can tag a transaction to a specific agent on their roster (so the agent sees it on their dashboard and gets the dashboards/reports they care about), or run a transaction solo if they're the sole party coordinating. The TC decides per deal.
31
Hand off the work — keep every win in your name
Delegating to a TC doesn't mean going dark on your own deal. The moment your TC clears a real milestone — earnest money received, inspection done, appraisal in, loan contingency removed, clear-to-close, closed — you get a real-time in-app alert. You always know exactly where your file stands, even when someone else is doing the coordinating.
32
The good-news email to your client, written for you
Every milestone is a chance to look on top of it. The instant one lands, ClosingDay drafts a warm, in-your-voice update to your client — you review and send in a tap, so they hear the win from YOU, not silence. Your TC tunes which milestones trigger an update per agent, and can let trusted relationships auto-send. You stay the hero; the work stays delegated.
33
Going out of office? Hand your book to a backup.
A TC heading on vacation grants a trusted backup time-boxed access to their deals — all of them, or just the ones they pick. The backup acts as themselves (so the audit trail stays clean, no password sharing), gets an emailed handoff brief of what's hot, and access self-expires the day the window ends. Coverage without the scramble.
ACT 7 — CLOSE
From contract to closing day.
Whether the agent kept going themselves or handed off to a TC, the contract-to-close workflow is the same. AI does the extraction; the human stays in the loop on every email and every approval.
34
Built for your state — and working in all of them
Full form-specific support in 26 states: California (RPA), Texas (TREC), Florida (FAR/BAR), Arizona (AAR), Colorado (Commission), Washington (NWMLS), Nevada (GLVAR), Utah (REPC), Oregon (OREF), Idaho (RE-21), Georgia (GAR), North Carolina (Form 2-T), Minnesota (MAR), Pennsylvania (PAR), Wisconsin (WB-11), Tennessee (TAR), South Carolina (SCR), Oklahoma (OREC), Virginia (VAR), Michigan (Buy & Sell Agreement), Indiana (IAR Purchase Agreement), New Jersey (Standard Form-118), Illinois (Multi-Board Contract), Maryland (Residential Contract of Sale), Alabama (Alabama REALTORS Purchase Agreement), and Mississippi (Form F1). Each is built by hand — the exact purchase-agreement form, business-day vs. calendar deadline math, and compliance rules. ClosingDay auto-detects the form from the contract itself, so a coordinator working across state lines never picks the wrong parser. And the full agent workspace works in any U.S. state today — your state simply lights up with form-specific extraction + compliance as we add it.
35
Upload the contract. Get the transaction.
Drop in the executed purchase agreement. Our AI pulls every key field — closing date, inspection deadline, financing contingency, appraisal contingency, earnest money date, all parties and their contact info, lender and escrow company — and writes them into a structured transaction with one click of approval.
36
Tasks built around how the work actually flows
The transaction comes with a full checklist already populated, grouped by phase — Opening Escrow, Inspections, Appraisal & Loan, Pre-Closing, Closing, Post-Closing. Same template-driven model as listings: edit your transaction template once, every future deal starts there.
37
Every deadline anchored to closing day
Every task knows its due date — computed backwards from the closing date the AI pulled from the contract. The same cascade engine that runs on listings runs here: change a key date and every dependent deadline shifts to match. Inspection moves five days, the response window moves with it.
38
Drafted email, ready when you are
For every approaching deadline, we draft the email — to the right contact (lender / escrow / buyer / seller / inspector), in your tone, with the right context. You review, edit if you want, hit Send. Never see ClosingDay send anything you didn't approve.
39
Upload a doc, close the task
Drag an inspection report, appraisal, loan approval, title commitment, closing disclosure into the documents tab. We detect what kind it is and offer to mark the matching checklist task complete in the same tap. No more "did we ever clear that contingency?" hunts.
40
Send a buyer-side transaction portal too
Generate a buyer or seller link from any transaction: no login, no app for them to install. They open it and see the live state of their deal: what's done, what's coming up, key dates, contingency status, every milestone. Their "any update?" texts drop to zero, because the answer is always one tap away. The link is revocable anytime. And for buyers and sellers who happen to be agents themselves, the portal quietly invites them to try ClosingDay for their own deals.
ACT 8 — EARN 5★
From closing day to five-star review.
Most TC tools stop at Mark Closed. ClosingDay's post-close engine kicks in there — a sentiment-gated review request sequence routes happy clients to Google + Zillow, surfaces unhappy ones to your private inbox before they post publicly, and the testimonials you collect can be embedded on your own website with one line of HTML.
41
Mark Closed. The review sequence starts itself.
The moment a transaction flips to CLOSED, ClosingDay enqueues a three-email sequence (Day 1, Day 4, Day 8) to each applicable client. First email lands a full day after Mark Closed so you have 24 hours to cancel or delay if you need to — per-recipient, or push the whole row another seven days at a time.
42
4-5★ go public. 1-3★ come to you first.
The public rating page splits at four stars. A happy client sees big buttons for your Google Business Profile + Zillow Agent Profile + an optional testimonial textarea with explicit consent. An unhappy client sees a private feedback form, and the text lands in your dashboard inbox AND your email so you can follow up before anything goes public. The firewall is the differentiator.
43
Your reviews dashboard, end to end
Hero metrics (total / 30d / 90d / avg rating / public conversion rate). Platform breakdown showing real Google + Zillow logos. In-flight queue with cancel + delay. Private feedback inbox. Recent ratings activity feed. Testimonials list with a public toggle on each quote. One tab, every angle on how your post-close pipeline is performing.
44
Embed the wins on your own site
Toggle individual testimonials public and ClosingDay gives you a one-line script tag to paste on your own website. The widget renders an iframe with auto-resize, transparent background, brand-colored quote cards — your social proof everywhere you want it, generated automatically from the quotes you collected on autopilot.
45
TCs earn their own reputation, too
Referrals are a transaction coordinator's #1 growth channel — so the same autopilot runs for them. A few days after each deal a TC coordinates, the agent they served gets a testimonial request. The same firewall applies: glowing reviews build a public TC profile (with a Verified-by-ClosingDay badge + aggregate rating and an embeddable widget), while anything lukewarm stays private. The TC's book of business compounds while they work.
THE OVERLAY
Across the whole story.
Two things sit on top of every act: the dashboard you live in, and the AI assistant you can ask anything from.
46
Two dashboards, the same source of truth
Agents see their pipeline: listings in prep, transactions in flight, what's overdue, what's due today, what's on deck, plus a Health view that ranks active listings by velocity + sentiment. TCs see their roster: every agent they work with, every deal they're coordinating, filterable by status and by agent.
47
A daily AI brief, in your inbox at 7am
Opt in once and ClosingDay sends a personalized email digest every morning at the hour you pick, in your local timezone. Claude writes a 2-3 line opener naming the single most important thing on your plate today (a closing, a contingency expiring, a stale follow-up), then lists today's deadlines, what changed since yesterday, follow-ups that have been sitting too long, and the wins you can celebrate. Every item links straight into the right transaction or draft.
48
Or just ask Scout
Scout is the conversational entrypoint to most of what's above. "When does my Boulder inspection contingency expire?" "Show me everything overdue this week." "Draft a check-in email to the seller on the Oak Street deal." Scout answers from your data, takes action when you ask, and by default never speaks for you without your approval (auto-send is a separate opt-in you control).
See it in your own workflow.
Sign up free — your first listing AND your first transaction are on us, no card required. The fastest way to know if ClosingDay fits is to drop in one real deal.
ClosingDay
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